Business Central Support

Learn how email logging can turn communications between salespeople and customers into opportunities in your sales pipeline.

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. Businesses often need to send reports to multiple recipients. Business Central now makes it easy to share reports from the Report Inbox and document attachments through OneDrive for Business. To view either a report from the Report Inbox or to open an attachment in the browser, you can now choose the Open In OneDrive action. This action copies the file from Business Central to OneDrive for Business, then opens the file using the online applications for Excel, Word, and PowerPoint, or with OneDrive's file viewer for all other files, such as PDFs. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2021RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365

In this video, learn how to set up a preferred method of sending sales documents to customers so that you do not have to select a sending option each time in Microsoft Dynamics 365 Business Central. Learn more: https://dynamics.microsoft.com/en-us/business-central/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en

In this demo we'll show you how to help get control over email communications with customers and maximize their business value by tracking email communications automatically in opportunity management.

Learn how to add multiple email accounts to #Microsoft #Dynamics 365 Business Central, and how to specify the business scenarios in which the accounts will be used to send messages. By connecting email accounts to Business Central, administrators can enable people to send information and documents directly from the page they're using, without opening an email app. Additionally, you can define specific business scenarios for which to use an account. For example, you can specify one account for sending sales documents, and another for purchase. Learn more here: https://dynamics.microsoft.com/en-us/business-central/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. On the General Journal Batch page, you can choose Background Error Check to have Business Central validate financial journals, such as general or payment journals, while you're working on them. When the validation is enabled, the Journal Check FactBox displays next to the journal lines and will show issues in the current line and the whole batch. Validation happens when you load a financial journal batch, and when you choose another journal line. The Issues total tile in the FactBox shows the total number of issues that Business Central found, and choosing it will open an overview of the issues. You can use the Show Lines with Issues and Show All Lines actions to toggle between journal lines that have or don't have issues. The new Journal Line Details FactBox provides a quick overview and access to data from journal lines, such as the G/L account, customer, or vendor, as well as to the posting setup for specific accounts. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. In the world of software as a service (SaaS), the apps typically do not run in isolation—they often interact with other services. Some Business Central extensions make web service calls to non-Business Central services. For example, one extension might call Azure Storage to read or write blobs. Another extension might call the extension publisher's web service to do an operation. These web service calls are typically authenticated, which means the extension must provide a credential in the call. The credentials enable the other service to accept or reject the call. You can consider the credentials as a kind of secret to the extension. A secret shouldn't be leaked to customers, partners, or anybody else. So where can the extension get the secret from? Here is where Azure Key Vault is used. Azure Key Vault is a cloud service that works as a secure secrets store. It provides centralized storage for secrets, enabling you to control access and distribution of the secrets. With this release, we are introducing an option for app developers to create their secrets in the Azure Key Vault account created in their own subscription. The Azure Key Vault account can then be specified in the app.json file of the app. With the key vault specified, the Business Central online service now allows app code to read the secrets from the vault during code execution. The secrets will not be accessible to other apps installed on the same environment. This capability will be available in Business Central online for all apps registered on AppSource (additional onboarding steps will be required). It will not be available for per-tenant extensions and developer extensions (that is, extensions that are published directly from Visual Studio Code to a sandbox environment). The feature will also be supported for on-premises deployments of Business Central. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. App developers can now instrument their code both for their own use and to make it possible for reselling partners to troubleshoot potential issues. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. For some organizations, users often have access to multiple companies, either in the same tenant or in another tenant environment, such as in another country (a sales subsidiary) or a completely different tenant (an accountant's clients' companies). Having an easy overview of these companies and an easy way of accessing them is key for these users to work efficiently. Business Central Company Hub gives you just that. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. With this release wave, internal administrators and delegated administrators (partners) can get an overview of the database and file capacity available for their Business Central environments, and how much of it is currently used, in the Business Central admin center. This overview helps administrators better control the size of the environments so that they can purchase additional capacity or free up capacity in time for when it is needed. Administrators can now use a new storage capacity add-on for Business Central to go beyond the current default limit of 80 GB database capacity, by purchasing additional database capacity for their environments when the default quota is exceeded. Every additionally purchased production environment will increase the tenant-wide database storage capacity by 4 GB. Note that exceeding the paid storage limit will not interrupt transaction processing. Beginning with 2020 release wave 2, we plan to block administrative actions that create additional environments or copies of the environments when paid storage limits are exceeded. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. To help protect business continuity, customers can recover their data to a point in time in the past, in case it was damaged as a result of an unintended action by a user or developer. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. Bring Business Central data into Microsoft Teams conversations to make decisions faster as a team. Get the most out of Dynamics 365 Release plan View all capabilities included in this release: https://aka.ms/Plan/2020RW2/BusinessCentral Product updates Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365