How Solution Systems Helped Buehler Overcome a Critical Error | Dynamics NAV Case Study
In a recent video Dynamics NAV case study, Michael Intravartolo, Director of Marketing at Solution Systems, sat down with Alex Lebiedz (Global IT Manager at Buehler) and Jane Ioffe (Global Senior Systems Analyst at Buehler) to discuss a critical issue that impacted Buehler's business operations. When a server error prevented users from emailing invoices, quotes, and other vital documents, Buehler turned to Solution Systems for immediate assistance.
Alex and Jane highlighted how Solution Systems responded promptly, working tirelessly until 4 a.m. to resolve the issue. Despite the severity of the error and the unusual nature of the problem, the Solution Systems team, including experts from various departments, remained engaged until the system was functioning.
Alex expressed gratitude for the quick response, sharing how Solution Systems' ability to mobilize a team, even in the middle of the night, demonstrated an unwavering commitment to supporting Buehler. Jane also praised the continued partnership, emphasizing how Solution Systems' deep understanding of Buehler’s NAV environment helped address complex issues swiftly.
This case study underscores the importance of having a reliable and knowledgeable Microsoft partner like Solution Systems to resolve business-critical issues quickly and effectively. Contact us to learn more.
